Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • SD

    “Wonderful prices and service. Had a tree fall on my house and the claim service and concern were exceptional.”

  • Jackie Franck

    “One of the best insurance agency’s! They have great rates and saved me hundreds on both my car and home insurance. They are always easy to reach and if I ever have a question they are always back to me the same day with the answer. They make me feel like I am a priority and a very important customer! I couldn’t ask for better agents! Thanks Kelly and Ryan!”

  • Michael Bailey

    “Truly excellent. Kelly was immensely helpful, clearly outlining every detail for me when purchasing auto insurance. I got dramatically improved insurance compared with what I had with AAA, and pay several hundred dollars less than my old plan. Additionally, with a lot of these insurance companies you just sign up online and don’t hear from anyone until there’s an accident- it’s nice to have an office nearby with someone to talk you through it.

    Additionally- Preston and Grafton represents Erie Insurance- and I highly recommend you get a quote from them. After talking to a bunch of car salespeople and friends, they all agreed Erie was the most affordable choice with great customer service. ”

  • Tanya Jasper

    “We’ve been with them for years and are very satisfied. Erie offers great rates, and everyone at the office is very responsive & friendly. Highly recommend!”

  • April Rickard
  • Frank J. Augustine

    “The service this agency provides is second to none. Great people that will do great work for you!”

  • Robert Leonhardt

    “I switched about 7 months ago. I couldn’t be happier with the service and cost. Fantastic! Kelly is wonderful to deal with!”

  • David John Maxwell III

    “So glad doing business with such great people. Saved me money on top of the great customer satisfaction I received. Thank you”

  • Steven Plyler

    “They were able to give me better coverage at lower prices. Always friendly and ready to help me. I keep adding more cars and a home to my coverage. Thanks for great service.”

  • Dwayne DjPrez Presnar

    “Ive been with this agency for over 2 years now and have everything insured through them. Top notch people and top notch insurance. Highly recommend getting a quote. Saved me thousands annually.”

  • Stefanie Cellitti

    “We have our homeowners and auto with Preston & Grafton and in addition to saving us money, we have never received more prompt or friendly service with any other insurance agency. Claims and questions are immediately addressed and Kelly & Ryan will go out of their way to help you with whatever they can. Highly recommended!”

  • Valerie Greco Villani

    “I switched to Preston and Grafton almost 2 years ago and have received top notch customer service!!! From the post cards for my birthday in the mail, to the phone calls offering to help me save money, I couldn’t ask for anything more!!! I’ve never had an insurance agency who was willing to literally reach out to help 7 days a week, all hours of the day! They are willing to go the extra mile to make their customers happy! Thank you Kelly and Ryan for caring for your customers and putting us first!!!”