Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- WWWilliam W., Pittsburgh, PA
“WOW – great insurance, great price and wonderful staff! I had all of my insurances with State Farm for 47 years…that’s not a typo…FORTY-SEVEN YEARS. I noticed of late that their coverage was getting less robust than it used to be. I investigated switching all my insurances to Erie and specifically to Preston & Grafton. I am a “trust but verify” type of person. I got all of their policies – home, car, etc. and went over each one, line by line, page by page. It took hours! Then I went over all of my questions with Bev, my agent at Preston Grafton. That took hours also. Bev took her time, explained everything to me and then signed me up. Bev is AWESOME! Nothing was too much trouble and all my questions were answered. On the rare occasion she didn’t know the answer, she found out in a day or two. Bev even suggested ways to save money. In the end, I received a lot better coverage at less cost than with State Farm. I even had a claim recently and the claim review was fast, friendly and reasonable. Erie, and Preston Grafton, has a new customer for a long, long time.”
- JSJeff S., Pittsburgh, PA
“I’ve dealt with Preston/Grafton insurance since I got my first car. Any time I have needed to call them or had questions they are always very helpful and quick to get back to me. If you are shopping around you certainly need to stop here and have a conversation with them. I can almost guarantee they will save you some money on your premiums.”
- VKVictor K., Pittsburgh, PA
“I have my home, auto, and life insurance through Preston & Grafton. I just purchased my first home and they could not have made the homeowner’s insurance process any easier! Great staff who will work to get you the lowest price for you as conveniently as possible. Highly recommend!”
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- CBChris B., Pittsburgh, Pennsylvania
- EREric R., Pittsburgh, Pennsylvania
- MLmike L., Wexford, Pennsylvania
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- ECEmily C., Pittsburgh, Pennsylvania
“I had the most amazing experience working with Kelly Grafton! She is so kind and genuine and so knowledgeable. She was able to answer all my questions and was so patient with me. I have never been treated better by another professional. The staff is all amazing and they make you feel like you are a part of their family. I also was able to get insurance coverage for an amazing price. I would recommend Preston & Grafton Insurance Agency to anyone who is in need of insurance or looking to switch. You will not regret it!!
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