Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • VC

    “I have been with this agency for three years and love the staff

  • AK

    “Excellent service with quick responses.

  • ND

    “Highly recommended. Wonderful employees, owners and service. Quit wasting your time elsewhere and call Preston & Grafton today.

  • LH

    “Professional, caring and helpful! I would recommend Preston & Grafton Insurance to anyone! They are quick to answer any questions and ready to help when needed!

  • EV

    “Preston & Grafton Insurance Agency has been wonderful- I purchased renter’s insurance from them and they have responded quickly and efficiently with any concern I have had. I’d recommend them to anyone!”

  • SM

    “The reliability and diligence of the staff is second to none. The get things done immediately. Highly recommend.”

  • S

    “Quick and friendly service. All of my phone calls to the agency have been handled perfectly! Great staff!! Great insurance company!

  • MC

    “The staff is so helpful! I had USAA insurance for 12 years and switch to Preston Grafton for their amazing service! When buying our car all I had to do was call my agent and she took care of everything. It was so easy. My husband has called serveral times with questions about our home owners coverage and they have provided quick answers with no issues. Can’t say enough how appreciative we are!

  • MZ

    “Can’t say enough about P&G insurance! Have worked with Kelly for several years now. She handles all of our home, rentals, and car insurance policies. Always there to answer your questions and make any changes to your policies you need. Would highly recommend their services to anyone!

  • FA

    “Awesome service and awesome people. Everything I have ever needed has been simple and quick. They also do a great job reviewing your policy and updating you with any extra coverage you may need.

  • RH

    “Preston Grafton Insurance Agency is amazing. They take care of our business, home and auto. Whenever we have a question or whenever we need something they are always there! We recently added a life insurance policy and they got things ready for us in a matter of hours!!! They always get right back to us if we have any questions. They make us feel like VIP’s. The type of knowledge, dedication & service they provide is very hard to find.

  • DT

    “Everything I read that the other reviews said is true! Kelly and Ryan arent there quite as much anymore because of the baby and expanding, but the two young ladyies (Rachel and Sarah I believe are their names) there now are (almost) as sweet as Kelly. Its hard to be sweeter than Kelly because she is a doll, but they are lovely ladies. They are all patient, attentive and answer ALL my questions whenever I need to call. Aside from this agency, Erie has been really amazing to me. The rates, no one even comes close, even for new drivers. When I tell people how much I pay for insurance, their mouths drop lol literally! And from what ive seen Erie really stands by you if you have a problem”

  • EL

    “A pleasure to work with these guys. They did a fantastic job with our auto insurance. Could not be happier with the service.”

  • A
  • A

    “I contacted Preston and Grafton Insurance Agency for my policies and found the service to be extremely quick and timely. Ryan and Kelly were very professional and helpful in getting me set up with the correct plans for my situation. I trust their expert advice and certainly recommend them to anyone!”